Legal
Last updated: June 2026
Bimzo is a technology platform designed to make finding automotive help easier. We connect drivers with independent automotive specialists across a wide range of vehicle categories and services. Bimzo helps facilitate those connections — we review specialists, categorise their skills, and use smart matching technology to suggest relevant professionals based on your vehicle and issue. Specialists listed on Bimzo operate as independent businesses and are directly responsible for the services they provide. Bimzo does not carry out vehicle repairs or services itself.
The specialists you find through Bimzo are independent professionals. Any work, pricing, timescales, and agreements are arranged directly between you and the specialist you choose to engage. We encourage customers to review specialist profiles, ask questions, and confirm all details — including pricing and scope of work — before authorising any vehicle work. Bimzo is here to help you make a more informed choice, but the working relationship is between you and the specialist.
Bimzo aims to provide helpful and accurate information throughout the platform. Specialist profiles, vehicle data, and category recommendations are regularly reviewed and updated to reflect accurate information. That said, vehicle data, specialist profiles, and AI-assisted recommendations are provided as guidance. We recommend confirming all relevant details — such as specialist availability, pricing, and scope of work — directly with the specialist before approving any work.
Bimzo uses smart matching technology to better understand vehicle issues, identify suitable specialist categories, and improve the relevance of the professionals we suggest. This technology is designed to help guide your search — it is not a professional vehicle diagnosis. Recommendations made through the platform should be treated as a helpful starting point. Final confirmation of the issue and appropriate course of action should always come from a qualified automotive specialist.
To help us match you with the most relevant specialist, customers are asked to: • Provide accurate vehicle information, including registration, make, and model • Describe the issue as clearly and honestly as possible • Review specialist profiles and information before making contact • Confirm pricing, scope of work, and timescales directly with the specialist before work begins Accurate information helps us help you better.
Specialists listed on Bimzo are expected to uphold professional standards. This includes: • Providing accurate and up-to-date business information • Representing their skills, qualifications, and experience honestly • Maintaining appropriate insurance where applicable • Operating professionally and delivering quality service to customers Specialists who do not meet these standards may be removed from the platform.
Bimzo may contain links to third-party websites or resources. These are included for your convenience. We are not responsible for the content or availability of external sites and do not endorse them.
Bimzo operates as a marketplace facilitating connections between drivers and independent automotive specialists. While we take steps to review and monitor specialists on the platform, we are not party to the working agreement between customer and specialist, and are not liable for the outcome of any services arranged through the platform. To the fullest extent permitted by applicable law, Bimzo and its officers, employees, and affiliates shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from use of the platform or services arranged through it.